Overall Compliance
33%
6 total alerts
License Alerts
2
User or usage limits
Performance Alerts
2
Service level breaches
High Severity
3
Requires immediate attention
SLA Alert Management
| Severity | Vendor | Contract | Alert Type | Issue | Due Date | Status | Actions |
|---|---|---|---|---|---|---|---|
High | TechSolutions Inc. | Enterprise Software License | License | License user count at 92% of contracted limit (460/500 users) | 2023-12-15 | Pending | |
Medium | Pinnacle Consulting Group | Business Strategy Consulting | Expiration | Contract expires in 30 days with deliverables still pending | 2023-09-30 | Acknowledged | |
Medium | Secure Financial Services | Payment Processing Services | Performance | Uptime below 99.5% SLA for 2 consecutive weeks | 2023-11-10 | Pending | |
Low | Global Logistics Partners | Global Shipping Services | Payment | Invoice #INV-2023-089 pending approval for 15 days | 2023-11-25 | Pending | |
High | Creative Marketing Solutions | Digital Marketing Campaign | License | API call volume at 95% of monthly allowance | 2023-10-31 | Pending | |
High | TechSolutions Inc. | Cloud Infrastructure Support | Performance | Response time exceeding 4-hour SLA for critical issues | 2023-11-05 | Acknowledged |