Contract Information
SLA Status
Performance Alert
Response time exceeding 4-hour SLA for critical issues
Due: 2023-11-05
Contract Description
This contract covers the terms and conditions for Cloud Infrastructure Support with TechSolutions Inc.. The agreement includes service levels, deliverables, payment terms, and other contractual obligations between the parties.
The contract is currently Active and valid from 2023-03-15 to 2024-03-14.